How can we improve reintegration towards a different employer? Customization!

Written by: Christiane Grünloh

 

In a collaboration between University of Twente, Roessingh Research and Development and Roessingh Arbeid, researchers and stakeholders together explored the question of how to improve reintegration. This was in preparation for a grant application to develop and pilot innovative approaches. Before we thought about solutions, we wanted to talk to people who are involved in reintegration process: people who have been through this reintegration process themselves, representatives of employees and employers, and other parties involved (e.g. labour consultant, labour expert, company doctor and policy advisor).

Based on literature and the group discussions, we developed a project proposal, submitted it in July 2022 and also presented it in Utrecht in October 2022. Unfortunately, our idea was not among the 7 honoured projects ( which can be found here ).

Nevertheless, we were able to gain a lot of knowledge from the group discussions. We summarized these in a white paper. This is now publicly available on Zenodo (Link). Do you want to know more about the strengths, weaknesses, facilitators and barriers of the reintegration process in the Netherlands? Check out our white paper (only available in Dutch), or contact us!

Christiane Grünloh

Christiane Grünloh

Email: c.grunloh@rrd.nl

Tel: 088 087 5723

Pharaon Final Conference & ForItAAL in Florence

20240705_Pharaon Final Conference

Written by: Christiane Grünloh

 

In the last week of June, Kira Oberschmidt and Christiane Grünloh attended the Final Conference of Pharaon in Florence. Pharaon is a large scale pilot project funded by European Union’s Horizon 2020 research and innovation programme under the grant agreement No 857188. The project started in December 2019 and with a one year extension ends in November 2024. We were excited to have the final conference of Pharaon in combination with ForItAAL, the Forum of Italian Ambient Assisted Living and the program was packed.

 

The Final Conference provided the opportunity to:

  • learn more about the Pharaon pilot results and lessons learnt, the impact of the project, experiences from other large-scale pilots,
  • connect with the different stakeholders
  • start discussion and exploitation of the project’s services.

 

We presented the results of the 6 pilots in 5 countries (Spain (Murcia and Andalusia), Italy, The Netherlands, Slovenia, Portugal) in the session Innovation in Action: Pharaon pilot results. Given that Christiane is the general pilot coordinator in this project, she was the session chair and guided the audience through the presentations and Q&A at the end. Christiane was also invited to join the panel of experts on Innovation Europe: achievements from large scale pilots. Here she presented lessons learned and policy recommendations from conducting action research in the Pharaon pilots (see PDF (available in English only)).

 

Finally, we had 4 accepted papers accepted to ForItAAL which were presented by Kira and Christiane:

  • Stakeholder Skill Training in Participatory Health Research: Themes and Topics for Future Research., by Kira Oberschmidt, Christiane Grünloh, Kevin Doherty, Ria Wolkorte, Sheree, May Saßmannshausen, Lara Siering, Åsa Cajander, Michal Dolezel, Svante Lifvergren, Karin van den Driesche
  • "I thought: everybody wants to participate, right?" - Exploring patient motivation for taking part in long-term qualitative research, by Kira Oberschmidt, Christiane Grünloh, Marijke Broekhuis, Michael Bui, Monique Tabak
  • They are the champions - identifying and supporting champions in eHealth Action Research projects, by Kira Oberschmidt, Christiane Grünloh, Mateja Erce, Francisco José Melero Muñoz, Elisabete Raquel Simão Pitarma, Monique Tabak
  • Novice action researchers' theoretical understanding and practical implementation of action research in eHealth, by Kira Oberschmidt, Christiane Grünloh, Lex van Velsen

 

The last paper was even nominated as "ForItAAL Best Student Paper Award"!

We had very interesting discussions during the Pharaon final conference and ForItAAL. Do you want more information about this project or about these papers? Contact Christiane Grünloh!

Christiane Grünloh

Christiane Grünloh                                      

Email: c.grunloh@rrd.nl

Tel: 088 087 5723

Registration to Masterclass societal impact is open!

In healthcare and in the social domain, it is becoming increasingly important to know exactly what the societal impact of an innovation is. This impact can be determined by using the SROI (Social Return on Investment) methodology. During the Masterclass Societal Impact, you will learn to use this method and to determine the societal impact of your innovation. Even at an early stage of the development of this innovation, the SROI method can be used.

This Masterclass is hosted by Pim Ketelaar, Maarten Ploeg and Stephanie Jansen and is a collaboration between VitaValley and Roessingh Research and Development.

All necessary information can be found in the flyer below or on our website Master class on SROI. Any questions? Please contact Stephanie Jansen!

FOTO ERIC BRINKHORST

Stephanie Jansen-Kosterink

Email: s.jansen@rrd.nl

Tel: 088 087 5717

Students work together with a person with a request for help

Written by: Christiane Grünloh, Stephanie Jansen-Kosterink, Marian Hurmuz

 

Five groups of students from the bachelor’s programme Creative Technology (CreaTe) at the University of Twente (UT) came up with creative solutions to solve issues from rehabilitation practice during the Remote Care Nearby course!

 

We offer the course Remote Care Nearby for several years now. Researchers Christiane Grünloh, Stephanie Jansen-Kosterink and Marian Hurmuz teach and supervise these students. From Roessingh, Centre for Rehabilitation, programme coordinator innovation Ina Flierman and rehabilitation physician Reinout van Vliet are involved. In April, the students completed the course. During their final lecture, they pitched their solution within the rehabilitation centre Roessingh.

Remote_care_Nearby1

The students worked together with (former) patients of Roessingh, who were each allowed to propose a practical challenge. The students' assignment was to work with these persons to explore this challenge in depth and find out the actual problem behind it, and then come up with a solution with the help of technology. Prototypes were developed, on which patients could give their opinions and which were tested with patients. The results of these user tests were then fed into a new version of a prototype, leading to a final version which was pitched.

 

Group 1: The Blank-AID

It is very annoying when you wake up at night, have it too hot and can't get the blanket down a bit yourself. Or when it has cooled down and you keep having to wake up your partner to help you with the blanket. When the person asked “How can I make sure I don't have to ask my partner to pull my blanket up or down during the night?”, this group came up with the following idea: rings are made on the duvet cover, through which hooks with ropes are attached. These are attached to two small motors, which can move the blanket up and down. Because arm/hand function can be too impaired, the choice was made not to operate with a button, but with a touch sensor. This makes it very user-friendly for many disabilities and conditions.

Remote_care_Nearby2

The students created a video showcasing their progress when developing the prototype. Click here to watch this video!

 

Group 2: Brei-De-Hand (Knit-The-Hand)


When your arm/hand function has deteriorated to the extent that you can no longer perform your hobby of knitting, it takes away some of the joy of life. This person's question was much broader at first, namely “The problem I am facing is that I can only use my left (lower) arm, especially my left hand, to a very limited extent. This is occasionally difficult for balance (catching) and it limits me in certain activities I liked to do.” In discussions with the students, who were tasked with properly defining the problem, it emerged that her question was, “How can I continue to perform my hobby of knitting with a deteriorated arm/hand function?”. The solution the students came up with was the Brei-De-Hand. A band that goes around the upper arm, where you insert the back of the knitting needle to keep it in the right place. In addition, a wooden support, which can be attached with one hand, on which the centre of the knitting needle rests.

Remote_care_Nearby3

The person already has this prototype in use and is enjoying immensely the fact that she can now knit again

“Over the past few months, I was lucky enough to take part in a project in which a group of UT students were able to come up with a solution to a problem I faced after my brain infarct. From the ‘problems’ I had indicated, my students came up with a solution for no longer being able to knit, which is one of my biggest hobbies. The whole process lasted 10 weeks and I enjoyed it SO much! The students were enthusiastic, sweet and it worked: I can knit again - with one hand! I super enjoyed taking part in this project and not just because I can knit again, I would do it again in a heartbeat.”

 

The students were also very pleased that they could deliver a prototype that can be used, as one of the students points out:

“Over the past few weeks, I have been working with 5 other students from the University of Twente on a project for Roessingh, Centre for Rehabilitation. Right from the start, we were very motivated to find a solution to the problem that was presented. It was incredibly nice to work with this person and to see that she also enjoys this project so much. After many adjustments, the prototype has been tuned to her and she can finally knit again! This outcome is better than we as a group could have hoped for and it has given us great satisfaction to see that we have been able to help her further.”

 

Group 3: Rehapp


The mental piece is incredibly important during rehabilitation. This person became very frustrated because he thought he was making little progress. He did not have a good picture of his new normal and could not compare, so he did not see how well he was actually doing. His question was therefore “How can I gain more insight into my progress so that I don't become demotivated?” The students came up with the idea of an app, in which persons can create activities, such as walking for 5 minutes. Each time they perform the activity, they keep track of their progress like a diary. Here, they can use text, media, but also emojis to indicate their mood. Through a graph, the app clearly shows the progress of the rehabilitation. By sharing this with friends and family, they can also start the conversation when it appears that the person is less satisfied or not feeling well.

Remote_care_Nearby4

Group 4: Hoist tillift


“How can I lift my daughter out of the wheelchair and into the wheelchair with a lift that I can take to appointments?” A good question, as the current folding lift was heavy, large and inconvenient. The students came up with a smaller version, made of lightweight material, that can offer much more freedom. With small wheels attached to an extra footrest, which can be applied to all kinds of wheelchairs via an adapter, the wheelchair remains well balanced and does not become top-heavy. The lift can lift as much as a maximum weight of 150 kilos, making it also suitable for adults.

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Remote_care_Nearby6

Group 5: Hoop


This person with ALS still enjoys cycling tremendously every day, about 20 kilometres a day in a modified tricycle. Because with ALS, the strength in the muscles keeps decreasing, this also brings more and more challenges. The question the students started working on is “How can I get from my wheelchair to my tricycle independently?” For this, they came up with Hoop. A kind of half hoop, attached to the ceiling in a rail. The person places their wheelchair on the designated spot. Hoop then comes over the person from above, where he just attaches his arms over the hoop. A resting moment is built in and then the device slowly rises. The person can then step with the Hoop to reach the desired spot. This replaces the rollator, making less demands on the muscular strength of the arms. Independence is the most important factor here.

Remote_care_Nearby7

We are very proud of what the students learnt during Remote Care Nearby and, of course, what they delivered. The cooperation between students and a person with a need for help has, as far as we are concerned, but also as far as the students are concerned, a major added value to the course! Are you interested in combining a study subject with care practice and looking for help with this? Get in touch with us!

Christiane Grünloh
FOTO ERIC BRINKHORST
FOTO ERIC BRINKHORST

Christiane Grünloh

Email: c.grunloh@rrd.nl

Tel: 088 087 5723

Stephanie Jansen-Kosterink

Email: s.jansen@rrd.nl

Tel: 088 087 5717

Marian Hurmuz

Email: m.hurmuz@rrd.nl

Tel: 088 087 5771

Workshop digital collaboration with patients: values and digital collaboration through Telerehabilitation in Roessingh

Written by: Christiane Grünloh

 

In March 2021, together with colleagues from IKONE Foundation we explored the questions:

  • What is the value of digital collaboration through Telerehabilitation (Telerehabilitation) at Roessingh for patient and caregiver?
  • What gives professional and patient energy in this process of collaboration?
  • What is needed to have confidence in getting started with Telerevalidatie?

 

Why is that important?

All of our stories are filled with values. Values are beliefs about what is desirable. Values refer to what is important to people in their lives. They are often unsaid, yet they are of great importance in our daily actions. In fact, decisions are often based on values. Sometimes consciously, sometimes subconsciously.

Values are general criteria or principles that provide guidance in:

  • making decisions;
  • setting goals;
  • taking actions.

When we develop technologies, we often talk about how important it is, that we include the users, so that we understand what their needs and requirements are. But, whether intentionally or not, technology supports or hinders other aspects that people consider important. In other words, technology cannot be considered value-neutral.

Take as an example a triage system that automatically generates triage scores, gives healthcare professionals the option to overwrite these scores, but requires them to justify the overwriting before they are allowed to proceed. According to research this discourages professionals from using this feature, makes them feel like they are making a mistake, potentially undermines their confidence and hinders them from exercising their professional authority. So it is also important to identify people's values so that we can factor this into the development and deployment of technology.

Together with healthcare professionals, patients and researchers from RRD, IKONE conducted a workshop, where after a round of knowledge we heard a story of experience from a patient expert from IKONE and a patient from the Roessingh. These stories were the basis for talking about values, what energizes patients and caregivers, to work together within telerehabilitation.

 

Report Values Dialogue Telerevalidatie

Even though the workshop was conducted three years ago, the outcomes are important to us, so we would like to make them public here as well. IKONE's report is available also in Dutch here The most important values are presented below:

Efficiency and commitment
  • As a patient, you can also connect faster with your healthcare professional.
  • In paediatric rehabilitation, efficiency is experienced through the Telerevalidatie portal. This goes from parent to professional as well as from professional to parent. Parents sent a video of a child. Often they do this the very next day. It is also very nice to see that parents can see videos of the child. They are thus more intensely involved with the child.
  • It is also literally much faster and more pleasant. Sometimes professionals watch videos of each other. That is also very pleasant. We see from each other what we are working on regarding a particular patient. Based on that, you can align goals.
  • You become more of a team, you work more together!
Independence and self-direction
  • People feel more independent by using the portal. You can be active with the portal at your own time and place. A statement that fits with this is, “Finally I can do something on my own again.” It's not just about contact with the caregiver.
  • A lot of information also becomes accessible to the patient. That also feels more 'independent'. You can regain your own control. This allows you to better prepare for the conversation with the healthcare provider, for example. Or you can look back at your own medical data. For example, how was my physical health last time?

 

Do you want to read more about these values? Or do you want to know what gives confidence/trust to be able to express the named values within the collaboration? Click here to read more (only available in Dutch).

We would like to thank IKONE, the patients and healthcare professionals for their time and their trust sharing with us their stories and values.

 

Values in care and technology

If you have comments or ideas around values in care and technology: Please contact Christiane Grünloh, senior researcher at RRD, who works on value-sensitive eHealth design.

Christiane Grünloh

Christiane Grünloh

Email: c.grunloh@rrd.nl

Tel: 088 087 5723

Pharaon: Some preliminary conclusions from AdSysCo and Christiane Grünloh

Last year Christiane Grünloh was interviewed by Dirk Winkel, Manager of Marketing, Communication & Sales at AdSysCo to talk about the Pharaon project. Below is a repost of this interview (https://adsysco.nl/pharaon-enkele-voorlopige-conclusies/).

 

In early 2020, at the initiative of the European Commission, the Pharaon project started. Pharaon aimed to explore the extent to which digital technologies can support the lives of older people. In Pharaon, AdSysCo participates with the RegiCare customer portal. A higher quality of life with digital discoveries, that's what it's all about.

The Pharaon study will be completed at the end of 2024. So it's too early for final conclusions, but there are already some preliminary. This is evident from a conversation we had with Dr. Christiane Grünloh, senior researcher at RRD and responsible for the smooth running of the six Pharaon pilots. Christiane has long been researching the adoption of technology solutions in healthcare. 

In these six pilots in five countries, all sorts of different technologies are being tried ranging from sensors that monitor people's safety to various forms of video calling via TV. In some care organizations, robots are being tested. In the Netherlands, the emphasis is on social contact around the outings of the PlusBussen of the National Fund for the Elderly. The RegiCare customer portal supports these social activities with digital contact. 

Just after Pharaon started, the COVID-19 pandemic erupted. "This risk was not foreseen in any project plan," said Christiane, "Due to the new measures, our target group (older adults who may be vulnerable) was almost immediately inaccessible to researchers in all countries, at least physically, while the research requires a lot of interaction with the target group." Delay was not an option for the EU, after all, everyone had committed to the program. Besides, Pharaon is all about information and communication technology, so researchers and designers are also creative to explore other ways to interact with people.

The kick-off meeting was still held in-person in Pisa, but after that Pharaon played out behind (boring) computer screens for two years. Due to the pandemic, the recruitment of older adults for the study got off to a slow start. All in all, the Pharaon study has to make do with a limited number of participants, and this applies to all pilots. For quantitative research, this presents a challenge, so more effort has also been put into qualitative research such as interviews. "Of course it is not great to have fewer participants than promised in the research proposal. But there is also an opportunity to go more into depth. Why do people participate or not? What challenges do they run into in their daily lives when they have to start using technology. These insights are super important," Christiane says.

 

Development for and with users

People in healthcare and welfare also had a high workload during the pandemic and hardly any additional capacities available. In addition to the pandemic, doubts against the use of technologies also played a role in many places. "I don't know it", "it doesn't work", "I don't get it" and "what's in it for me?". In Pharaon, we came across all kinds of arguments to not use a solution, and they were all justified. 

Technology can improve care and also make it more efficient and cheaper, Christiane knows, but it has to be developed for and with the users to take their needs into account, and that's often the crux of the matter. "I don't know it", "it doesn't work", "I don't get it" and "what's in it for me?" is well known. Close end-user involvement in the design and step-by-step building and testing of a digital solution for care and well-being is necessary to reduce these problems. "If we develop technology together with the target group and thereby ensure that it really connects with users' needs and values, we can increase acceptance, stimulate use and ultimately have effect and impact," Christiane has learned from her many research projects.

 

Development of RegiCare

AdSysCo recognizes this well. New developments in the RegiCare suite, such as the mobile applications and the customer portal, are developed for and with users. This also applies to the implementation: active involvement and ownership of users is a key success factor. Simply making a nice solution with lots of functionality available without actively involving the end-user in the how, the what and the why misses the mark. "Not the technical solution but the user experience determines success" says Christiane. "It does take more time, but do you want a cheap solution that doesn't work or a slightly more expensive solution that does?" she says smiling.

Once the research is complete, there will be a follow-up conversation between AdSysCo and Christiane.

The importance of focus groups

Written by: Eline te Braake

Conducting focus groups is a common method in qualitative research. It's a good way to investigate certain opinions, current issues, and motivations. The latter, motivations, is often something that arises from the dialogues that not only the researcher has with the participants in a focus group, but which also naturally results from the interaction between the participants in the group. For example, a focus group can very nicely result in finding out 'the question behind the question'. That, in our opinion, should be central to the conduct of any focus group. However, this is not always the case.
 

‘Reading through’ focus groups

Since we are currently bombarded with the word 'focus group' in the research world, we lose a bit of its actual essence. What often happens in practice is that a list with a number of questions is simply 'read through’. You may wonder what the added value is of holding such a focus group, if the same questions could have been answered in a questionnaire. In addition, people take effort to make time and agree to participate with an intention to share their opinions: to feel heard. Thus, there should also be enough time and space for this during a focus group. Why burden people with a focus group, when we could have put the exact same questions in a questionnaire that they could have filled out from their homes and in their own time? Therefore, it is up to the researcher to reflect whether a focus group is indeed the most suitable method for answering the proposed research question. 

 

The actual added value

But what is the importance of focus groups? What can we get out of it and where is the added value? In our view, the beauty of focus groups lies in that you take the time to sit together, reflect on what is really needed, and find out where the current bottleneck really lies. Something that you can't really determine or plan in advance despite the predetermined protocols. This is also something that doesn't always come up naturally during a focus group. It is therefore up to the researcher to create a safe environment, to give space for dialogue in the group, to find starting points in the conversations that are held, and to ask questions about what is really important to the participants. Only this way, a focus group can lead to new insights that could not have been captured by other methods.

 

Making use of the dynamics of the group

In addition, a focus group also distinguishes itself from other methods in that it is held in a group. On the one hand, this means that the researcher also has to take into account the dynamics in the group. This entails that everyone should feel comfortable, feel heard, and everyone should have the opportunity to speak. On the other hand, this dynamic can be used in a positive way. Participants learn from each other, recognize themselves in each other’s situation, help each other if something is not understood, and make each other think. As a result, new insights often arise that have been obtained with and through each other.

There is so much to get out of a focus group that are more difficult to achieve with other methods. It's true that organizing and performing a good focus group takes a lot of time, but when done well, it gives so much more meaning to the topics that, according to the participants, really matter!

 

Do you also want to set up a focus group, but do you need help? Please contact us for the possibilities!

Eline te Braake

Eline te Braake

Email: e.tebraake@rrd.nl

Tel: 088 087 5734

 

The start of TREAT: Transforming healthcare through semantic interoperability and patient self-efficacy

Written by: Erik Prinsen

We are excited to be a partner in the newly started ITEA-project called TREAT. The TREAT project aims to increase patient self-efficacy in managing non-communicable disorders including diabetes, cardiac events and osteoarthritis by integrating data from wearables, journals and medical records. Through that, we aim to move healthcare access from the clinic into the patient’s daily life. In addition we aim to improve the health management skills of the patient. The project will develop novel wearables and software-based solutions to improve patient self-efficacy while driving clinical efficiencies.

Within ITEA-projects national use cases exist that work together under a common framework. The Dutch use case will focus on the development of a wearable and feedback system for individuals with diabetes mellitus that also suffer from osteoarthritis. This system will focus on stimulating healthy movement behavior in the target population. RRD will be involved in the end-user engagement, definition of the patient journey and the evaluation of the developed system.

After an exciting kick-off in Canmore, Canada, and the national kick-off in the beautiful city of Den Bosch we are ready to start improving the healthcare for individuals with diabetes mellitus and osteoarthritis!

Interested to read more about this project? Read more on the website: ITEA 4 - Project - 22022 TREAT

 

FOTO ERIC BRINKHORST
20240327 TREAT
Erik Prinsen

Erik Prinsen

Email: e.prinsen@rrd.nl

Tel: 088 087 5761

 

Writing a new project proposal: engaging with the target audience before you start

Written by: Eline te Braake and Marian Hurmuz

When writing a new project proposal, end-users are often not included. This can be due to various reasons, such as time pressure, procedures or not having access to the right end-users. As a result, the project proposal is often written by researchers only and they also mostly shape the intended goals of the project. The end-user is then involved once the project is approved. A disadvantage of involving end-users at a later stage, is that the intended purpose of the project proposal does not fit with the end-users’ actual needs. To try to avoid this problem, and thus better match end-users' needs, we collected input from end-users before writing the project proposal. In this news post, we tell you what this brought us.

 

Set-up of end-user meeting

With two researchers and panel members, we took a first step towards this 'new' way of working. On the 15th of February, they met and a focus group on medication adherence took place. The aim of the focus group was to find out what the facilitators and barriers are for being compliant. During the meeting, we went through the following 6 main categories:

  • Patient-related factors
  • Disease-related factors
  • Treatment-related factors
  • Healthcare and system related factors
  • Social and cultural factors
  • Logistical and financial factors

For each category, panel members were given time to write down their experiences and share them with the group. In addition to these categories, there was also an option at the end to name other factors that they perceived as promoting or hindering, but did not fit under any of the previous categories.

 

Results end-user meeting

During the meeting, the group was able to discuss with each other the different factors. During the discussion, we noticed that many factors recurred under several categories. One frequently recurring factor that hindered medication adherence was cost. The examples mentioned were:

  • Costs for explanation about the medication at the pharmacy
  • Costs for typing a label (which is more expensive than the medication itself)
  • Parking costs for picking up the medication from the pharmacy
  • Paying the deductible excess (related to Dutch health insurance)

Other examples of barriers they experienced were the different intake times of medication, limited availability of the medication and, with this, often the long delivery time of a medicine at the pharmacy. With regard to intake times, this mainly concerns intake before/during/after a meal. These meals do not always take place at the same time. Some medications are really only allowed to be taken after 24 hours, so there is often not enough time between taking them.

In addition to these barriers, panel members could also discuss factors that facilitate medication adherence. These factors, although fewer were mentioned, were all very relevant, for example:

  • Receiving sufficient information about the medication
  • Having good contact with the healthcare professional and good communication between the different healthcare professionals
  • Taking a medication where you notice the effect yourself

 

Are you curious to see the entire list of factors? These are available in Dutch. Click here to open it. Do you want to have this information in English? Contact the researchers below.

 

This kind of meeting was a very fun and instructive way of working, and it helped us to learn a lot about how the target group views the influencing factors in medication adherence. This 'new' approach allows us to include the target group's wishes in the project proposal in order to better meet their needs. Would you also like to hold a focus group to identify the needs of the target group in order to write a project proposal? Please contact us for the possibilities!

 

Eline te Braake
FOTO ERIC BRINKHORST

Eline te Braake

Email: e.tebraake@rrd.nl

Tel: 088 087 5734

 

Marian Hurmuz

Email: m.hurmuz@rrd.nl

Tel: 088 087 5771

 

First PhD defence of 2024 by Kira Oberschmidt about guidelines for active involvement of stakeholders in eHealth Action Research!

Written by: Marian Hurmuz

Last Friday, the first RRD PhD defence of 2024 took place! Kira Oberschmidt defended her PhD thesis, titled: “Who, When, How: Guiding the active involvement of stakeholders in eHealth Action Research”. Action Research (AR) is a collaborative research approach in which stakeholders play an active role as co-researchers. AR fits the context of eHealth research well, as its key elements can hopefully ensure a better match between the technology being developed or implemented and the needs of relevant stakeholders. Ideally, stakeholders should take on a very active role and shape the research. However, oftentimes, neither the researcher nor the stakeholders are used to working in this way. Therefore, support is needed in terms of sharing knowledge, best practices and lessons learned between projects. Yet, in AR publications explicit reflection and description of these lessons learned is often missing. This makes it difficult for AR projects to learn from each other. Kira has dedicated her PhD to provide guidance for researchers setting up their project, and specifically to support the active involvement of stakeholders. She developed a framework on stakeholder involvement in eHealth AR projects. On Friday the 19th of January (2024), she defended her thesis, which you can find here.

Kira’s thesis covers the following topics:

  • Reviewing literature to identify what is currently known about AR in eHealth projects (context of these projects, definition of AR, how to conduct AR, best practices and lessons learned from AR in eHealth projects).
  • Studying novice action researchers’ attitude towards AR.
  • Investigating how champions see their role and whether this changes over the course of AR projects.
  • Investigating the motivation of stakeholders participation in long-term, time-consuming research projects like AR.
  • Identifying how to involve participants unplanned and spontaneously.
  • Studying the alignment of interests and needs of different stakeholders in a project, in terms of what they want to achieve from the project.
  • Providing a structured way for researchers to reflect together with project partners
  • Investigating the important elements of stakeholder skill training to enable them to be involved and to enable them to interact with each other.
  • Describing an iterative method to involve patients, their perspectives and lived experiences in research

Taking into account all the recommendations made in her thesis, Kira developed a framework for stakeholder engagement in eHealth AO projects. This framework describes important issues to consider in such a project. Her framework is available on our website: https://www.rrd.nl/ar-framework/

We are very proud of Kira and her hard work at RRD! And we are happy that Kira continues working at RRD for the next steps in her career!

20240119 PhD Kira (4)
20240119 PhD Kira (25)
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