How do we measure social impact?

Because of the scarce resources and capacity in healthcare, measuring impact is becoming increasingly important. There are various methods for gaining insight into the impact of a healthcare innovation. But if sustainable implementation of a healthcare innovation is the desire, the SROI method, or Social Return on Investment, is very appropriate.

The SROI method has an eye for economic and social costs and benefits, and therefore fits well with the "Quadruple Aim". This "Quadruple Aim" stands for striving for better treatment results, deflecting costs and increasing the job satisfaction of the (healthcare) professionals and the quality of life of the patient/client.

The SROI Method

The goal of the evidence-based SROI method is to demonstrate the social impact of a healthcare innovation by understanding, managing and communicating this impact in economic and social terms. The SROI method always starts with the creation of an impact map together with the stakeholders. After this first step, five more steps are taken to arrive at the outcome of the SROI method, the SROI ratio.

When to use.

The SROI method can be used at different times, both predictive and evaluative. The first option, also called Quick Scan, has a short lead time and can be used when applying for grants or (follow-up) funding of a healthcare innovation, while the second option is used to evaluate a healthcare innovation using retrospective data. 

Besides drawing up SROIs for companies, RRD in collaboration with Vita Valley also gives care institutions and companies the opportunity to train employees in the use of this method by means of an internal master class. During this Masterclass SROI different themes are treated. Of course the drawing up of the SROI and the calculation of the SROI-ratio are central, but there is also attention for coalition building and how to introduce SROI to colleagues, managers and financing parties.

In this masterclass Social Return on Investment, we have been working according to the proven international SROI methodology since 2018. During this intensive multi-day masterclass you will make a cost/benefit analysis. With the help of background information, instructions, dialogues and simulations you will master the material. You will engage in a dialogue with internal and external stakeholders; an SROI is not a technical fill-in-the-blank exercise but a means of developing effective coalitions.

What does it get you?

  • Knowledge of the internationally recognized SROI methodology.
  • Your own quick scan SROI analysis that you can use to discuss your innovative project with internal and external stakeholders
  • Insights into your role and skills as a professional in the innovative journey
  • Insights on developing coalitions
  • Knowledge of good practices
  • Network

Pim Ketelaar

Program Director VitaValley. Responsible for SROI analyses in the healthcare and social domain and expert in SROI methodology.


Maarten Ploeg

Program Director Vita Valley. Responsible for SROI analyses in the healthcare and social domain and expert in developing coalitions.



Researcher Roessingh Research and Development. Researcher in the field of clinical and social e-health evaluations using the SROI methodology.

The Masterclass SROI is aimed at project leaders, managers, consultants, entrepreneurs, directors, policy makers, participants in programs and financiers in health care and social services who are working on innovations.

  • Three days from 9:30 a.m. - 4 p.m. and a two-hour closing session
  • A return afternoon followed by a drink
  • A digital syllabus
  • An in-house tool to create the SROI.
  • € 2.950,- p.p. excluding VAT
  • The expected study load is 3.5 days of course and approximately 3 days of preparation and elaboration.
  • Number of participants: max. 18

The Masterclasses take place at Landgoed Groot Zonneoord in Ede or at Roessingh Research and Development in Enschede.

Address Vita Valley

Zonneoordlaan 17,6718 TK Ede (Gld.)


Address Roessingh Research and Development

Roessinghsbleekweg 33b7522 AH Enschede

"The SROI Masterclass and method has given me tools to properly secure our innovation within the organization. I am positive and enjoyed participating!"

            Ina Flierman (Program coordinator Innovation at Roessingh Center for Rehabilitation)

"I am very enthusiastic about the Masterclass, because during the Masterclass and the making of the SROI, you receive a lot of feedback and there is good thinking"

            Marloes Postel (Associate Lecturer of Technology, Health & Care at Saxion University of Applied Sciences)

"My participation in the Masterclass SROI fitted very well within the task of effectiveness of the front office and offers me the possibility to start working with this method myself. This method lends itself well to a wider use within the municipality".

            Suzanne Rosink (Policy Officer Social Domain, Municipality of Twenterand)

Interested? Apply directly by sending an email to Brigitte Benerink, Project Management Assistant RRD, at


More information

Would you like more information or have specific questions? Then contact Stephanie Kosterink at